Home
Support
|
At CQG, we know that service is most important to our customers. Our award-winning customer support teams operate from ten locations across the globe and strive to exceed customer expectations twenty-four hours a day. Our customer support is backed by product development staff in four countries, our product specialists, and our data quality and operations teams. We go the distance to ensure the quality and performance of our electronic trading networks.
Get started with CQG 
Contact Us
Phone
Hours are Sunday, 2:30 p.m. CT through Friday, 5:00 p.m. CT.
| Office |
Phone Number |
| United States |
1-800-525-1085 |
| United Kingdom |
+44 (0) 20-7827-8270 |
| France |
+33 (0) 1-74-18-07-81 |
| Germany |
+49 (0) 69-6677-7558-0 |
| Japan |
+81 (0) 3-3286-6877 |
| Russia |
+7 495-795-2409 |
| Singapore |
+65 6494-4911 |
| Sydney |
+61 (2) 9235-2009 |
E-mail
Customer service is provided 24 hours a day, 7 days a week through websupt@cqg.com.
Live Chat
CQG’s Live Chat allows you to contact CQG's Customer Support team directly through CQG Integrated Client. Hours are Sunday, 2:30 p.m. CT through Friday, 5:00 p.m. CT.
Training and Remote PC Support
CQG provides weekly live and online training sessions covering charting, analytics, trading interfaces and more. For the classes of your choice, visit the Seminars and Events page.
|